We are looking for a friendly and proactive individual to join our team as a Front Desk Assistant. This role is ideal for someone who enjoys customer interaction, has strong administrative skills, and is passionate about gardening and retail.

You will be the first point of contact for customers, assisting with inquiries,
processing sales, updating the website where necessary, and merchandising.

Key Responsibilities:

Customer Service:

• Greet and assist customers in a friendly and professional manner.
• Answer phone calls and respond to customer inquiries via email and in-person.
• Provide advice and product recommendations on gardening supplies, plants, and related items.
• Handle customer complaints and escalate issues when necessary.

Administrative Support:

• Support management with general administrative and marketing duties as needed.
• Assist with the maintenance of The Pavilion website e.g. update product listings.
• Assist with order processing, invoicing, and stock management.
• Reply to customer inquiries and follow-ups.

Sales & Merchandising:

• Process transactions at the checkout and handle cash/card payments.
• Maintain attractive product displays and ensure shelves are well-stocked and tidy.

Skills & Experience Required:

• Previous experience in a customer-facing role, preferably in retail or hospitality.
• Strong administrative and IT skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Knowledge of shopify, plants, gardening or outdoor retail is a plus, but not essential.

What We Offer:

• Competitive salary and employee discounts.
• A friendly and supportive work environment.
• The chance to work in a beautiful and nature-filled setting.

If you are passionate about customer service, enjoy working in a dynamic environment, and have an interest in gardening and retail, we would love to hear from you!

The Pavilion in Ballygarvan Cork are currently seeking applications for the position of Chef de Partie. This is an exciting opportunity to join an award winning team in one of Cork’s favourite daytime dining destinations, The Glasshouse Restaurant.

This role is a full time position with the added benefit of friendly day-time working hours, typically between 7am and 3pm or 4pm. There are no split shifts.

You will ideally possess the following:

• 2 years previous experience in a professional kitchen
• Relevant chef qualification
• HACCP certified
• Enjoy working in a fast-paced environment
• Standards driven
• Passion for cooking & creating great dishes
• Business conscious
• Strong work ethic
• Positive team player

Preferably you will have a full drivers licence and your own car to travel to and from work.

The benefits of working with The Pavilion:

• You will work with an award winning team, led by head chef David O’Sullivan
• You will gain experience delivering the highest quality lunch & breakfast dishes using organic and seasonal ingredients
• Room to be creative and contribute to seasonal menu’s
• Family friendly daytime working hours, typically 7am to 3 or 4pm
• Free parking
• Educational opportunities
• Opportunities to help run cookery courses and demonstrations
• Excellent weekly tips
• Positive and respectful work environment
• Wonderful countryside location, just 10 minutes’ drive from Cork City

Please apply with an up to date cv and we will immediately consider your application.

We have an exciting opportunity for a Pastry Chef / Baker to join our Pastry Room at our Glasshouse Restaurant.

As Pastry Chef, you will be accustomed to working with pace and precision. Your impeccable attention to detail will ensure every dish that leaves the Pastry Room, meets our exceptional high standards.

You will do all this as part of a inclusive and supportive team who share your pride in perfection and the ability to consistently reach our customer expectations.

Key responsibilities

• Preparing a wide variety of bakery items such as including cakes, pies, breads etc. following traditional and modern recipes
• Optimising the cooking process with attention to quality
• Decorating & presenting to a high standard
• In conjunction with the Head Chef, create new and exciting desserts to renew our menus and engage the interest of customers.
• Adhere to and help enforce strict health & hygiene standards

Requirements:

• Experience working with Pastry & Baking or relevant role.
• Excellent use of various cooking methods, ingredients, equipment and processes.
• Ability to multitask and work efficiently under pressure
• Excellent attention to detail & creativity.
• Confident working on your own initiative and also part of a successful team.
• Certificate in culinary arts, pastry-making, baking or relevant field.

The Pavilion is Cork’s leading lifestyle and garden centre just minutes from Cork City Centre. We are looking to recruit a waitress / waiter to join our restaurant front of house team. This role involves daytime shifts, typically 9am to 5pm, Monday - Friday with rotating weekends. Your role will be to ensure that the high quality food we prepare is presented to our guest’s in a welcoming manner in a clean environment, ensuring that customer experience at The Pavilion is always superb.

Key activities and responsibilities can include

• Welcoming and interacting with guests at our restaurant in a friendly, courteous and professional manner
• Serving food, making beverages and accepting payments.
• Maintaining a restaurant hygiene ensuring they are safe and hygienic at all times.
• Check that all café facilities, equipment or furnishings are in good order and to report any damage.
• Follow the normal operating plan, ensuring correct opening and closing procedures, setting up and clearing down each day.
• Respond promptly and professionally to any customer feedback & comments.
• Any other duties as would be expected of the role.

You are

• Passionate about delivering a high quality food and beverages
• Friendly, cheerful, positive and motivated

Education, qualifications or experience

• Experience of working in a catering environment is desirable.
• HACCP food hygiene certification is desirable.
• Barista experience is desirable

Knowledge, skills and abilities

• Enjoys multi-tasking in a busy fast-changing environment
• Confident with simple mental arithmetic
• Positive about embracing challenge and change, open to experimenting and fresh ideas
• Looking for development and training opportunities

Pavilion Landscapes in Cork, Ireland, is seeking Landscape Operatives to join their team. The ideal candidates will have a passion for gardening, attention to detail, and the ability to follow directions meticulously. This role involves working on Pavilion Landscaping projects primarily in Cork City, including manual labor and the operation of light machinery and equipment.

Qualifications:

• A full driving license is desirable but not essential.
• Any horticultural-related qualification is an advantage.
• Training will be provided in line with Irish health and safety regulations.

Key responsibilities:

• Lawn care
• Plant care
• Planting
• Hedge cutting
• General landscape maintenance

Additional Information:

• Pavilion Landscapes may offer housing to successful applicants who meet the desired criteria.
• Transport will also be provided.

Applicants should be fluent in speaking English.

Pavilion Landscapes are currently seeking an energetic, experienced and motivated Horticulturalist to manage one of our landscaping teams in Cork.The ideal candidate will demonstrate relevant experience working within the horticulture industry, have a full clean driving licence, show good leadership qualities and have the ability to lead a team.

The Role

The Horticulturalist will direct the day-to-day work of 2-4 employees, ensuring assigned work is completed safely, within budgeted hours, and to the quality standards set by Pavilion Landscapes.

Key responsibilities:

• Manage the execution of projects, plan labour requirements, equipment requirements & material deliveries to ensure completion within projected timeframe
• Supervise, coordinate and schedule the day-to-day work activities of your landscaping team
• Assist in the development and training of new team members
• Diploma or degree in horticulture or relevant experience
• FÁS Safe Pass and Manual Handling